PeopleCert is a global leader in certification industry. We certify professionals on highly valued methodologies and essential business skills.
The Online Proctoring Agent is responsible for onboarding, monitoring and closing Online Proctored exams through the M2M and GoToMeeting collaboration platforms. This person resolves customers’ technical enquiries by handling inbound and outbound international calls, emails or chats to candidates for Online Proctored exams. The department operates in Nicosia, Cyprus with rotating shifts, 2 shifts 07:00am - 23:00pm/7/365.
Responsibilities
Requirements
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development amp; delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity are the core values which guide everything we do.
Our offices in UK, Greece, Cyprus and Turkey boast a culture of diversity, where everyone is different, yet everyone fits in. Our commitment is to develop and maintain a workforce that reflects the very diversity of our customers and the communities in which we do business.
PeopleCert regrets that due to the large volume of applications received, we will only consider those who solely correspond to job requirements as listed above.
All applications will be treated with strict confidentiality.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
Benefits