Account Manager Limassol
Viva.com, Cyprus

We are looking for an Account Manager who will play a critical role within Cyprus sales team and pro-actively generate sales by working with Viva Wallet’s existing customer base to increase our product / service footprint, retain customers looking to close their account and reignite sales activity.

As an Account Manager, you will work with the wider sales, customer services and technical teams to execute sales strategies, engage with customers, promote Viva Wallets full range of services, identify customer needs, negotiate best outcomes for both Viva Wallet and the customer and close deals.

Why viva.com?

Viva.com is a leading European cloud-based neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva.com’s mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. An advocate for a sustainable cashless economy, the Organisation delivers digital payments services across three different time zones, in 17 languages and 9 currencies, featuring over 30 payment methods. Harnessing the power of revolutionary technologies, such as the viva.com | Terminal app and Smart Checkout payment gateway, Viva.com provides an omnichannel solution, that offers seamless, conversion-boosting and secure ways to process online and in-person transactions, streamlining business operations and enhancing the customer experience.

What you will do:

• Work with existing Viva Wallet customers to develop and execute sales strategies to expand Viva Wallet’s revenue.
• Make a positive and compelling presentation of the products/ services driven by your in-depth understanding of the market and the product / services features / advantages for the specific prospect.
• Identify customers with declining revenue trends, account closure notifications or dormant accounts.
• Develop relationships with decision makers within your book of business.
• Be responsible for account mapping and coordinating effective meetings with the appropriate external decision makers expanding the customer relationship.
• Ensure permanent presence on the market and positive image of the offers of Viva Wallet.
• Own the full sales cycle covering account development, deal structuring and negotiating to close the sale.

Requirements

• Possess a proven record of accomplishment of achieving sales targets.
• Experience in the Payment Industry is a plus.
• Be able to identify customer technical and commercial requirements to craft solutions.
• Have strong presentation skills, particularly over the phone or with video meetings.
• Be a confident negotiator to achieve win-win commercial agreements and close sales.
• Possesses collaboration skills, able to work with a wide range of people to get stuff done.
• Hold a strong interest in technology, with the desire to become a payments subject matter expert.
• Professional use of English.

What we offer:

• Competitive salary package
• Sales bonus scheme
• Tools and equipment
• Career and competencies development
• Modern workspace environment
• Private medical insurance

Job Rewards and Benefits